QUALITY POLICY
DataTech Consulting Limited (DataTech) is a technology firm dedicated to providing solutions that enable its clients to reimagine and digitally transform their operations.
DataTech became an SAP service partner and later on became an SAP Value Added Reseller partner. DataTech is the pioneer of SAP ERP servicing and implementation in Malta and remains a valuable trusted implementation partner for many companies operating in Malta.
DataTech adopts a Quality Management System based on the requirements of SM EN ISO 9001:2015
DataTech has established the following strategic objectives to be pursued through the Quality Management System:
Long Term Vision
- To establish long-lasting business relationships with customers, built on mutual trust that have - strong potential for development and growth.
- To perform at optimum efficiency in every aspect of the operations in order to ensure the highest possible level of customer satisfaction.
Customer Focus
- To provide excellent service by putting the customer at the centre of all activities.
- To meet customer requirements in a timely and professional manner without ever comprising the business ethics and principles.
- To provide a flexible service that suits the needs of the customers.
- To constantly strive to identify and understand the needs and expectations of the customers,
- To give the required and deserved respect and attention to all clients.
Resources
- To ensure that all staff are adequately trained to perform their assigned duties.
- To ensure that all staff is able to adapt to difficult and unforeseen operational circumstances.
- To harness and develop the experience and knowledge earned over the years.
- To encourage synergy, teamwork and cooperation between the employees of DataTech and also with the customers.
Quality
- To remain committed to continuous improvement in all work practices.
- To constantly demonstrate leadership, nurture the culture of good quality and continuous improvement across
INFORMATION SECURITY POLICY
DataTech Consulting Limited (DataTech) is a technology firm dedicated to providing solutions that enable its clients digitally transform their operations.
DataTech became an SAP service partner and later on became an SAP Value Added Reseller partner. DataTech is the pioneer of SAP ERP servicing and implementation in Malta and remains a valuable trusted implementation partner for many companies operating in Malta.
DataTech adopts an Information Security Management System based on the requirements of SM EN ISO / IEC 27001:2013 which provides the following benefits to DataTech and the client:
· to provide peace of mind to the customer that information is managed in a safe manner
· to implement a proactive approach to identify any potential risks related to information security and subsequently reduce the possibility of any incidents
· to reduce the need to perform additional information security audits and penetration tests (hence reducing operation costs and time)
DataTech has established the following strategic objectives:
· Long Term Vision
o To establish honest and transparent relationships built on mutual trust.
o To establish safeguards to prevent unauthorized and improper access to data including theft, abuse, misuse and any form of damage.
· Resources
o To constantly guide the employees to place a great emphasis on trust and integrity by protecting the interests and confidentiality of clients.
· Compliance
o To constantly comply with any applicable customer and/or legal requirements
· Improvement
